Email the ToolBox team
Include the product name and a short description of what you are trying to do. For a technical problem, tell us the page, the steps you took, what you expected and what happened. Your browser and device details can help us reproduce it.
For an account or billing question, include the email address used for that product and a relevant reference number if you have one. Please keep passwords, payment card details and private employee, tenant or customer records out of your message. You can describe the problem without attaching the underlying data.
Find the product you are asking about
- Payloom for payroll.
- Keystone for property management.
- Porchlight for live chat.
If you are still choosing a product, explain the workflow you need and any requirement that would determine your decision. We can help clarify whether the current product fits; a planned feature on the workbench should not be treated as already available.
Policies and other questions
Read the privacy policy, terms of service and refund policy for the current terms. You can use the same email address for a policy question or to report a security concern without including sensitive details in the first message.
For help evaluating software or planning a change to your process, start with the guides. For more about who runs the products, visit About 1001 ToolBox.