1001 ToolBoxBack to the toolbox
Privacy policyTerms of serviceRefund policy

Refund policy

Last updated 21 October 2026

On this page
  1. The 14-day window
  2. How to ask
  3. How refunds are paid
  4. Cancelling
  5. Exceptions
  6. The tools

If a paid plan for any tool in the 1001 Toolbox isn't right for you, ask within 14 days of a charge and you'll get that charge back in full. No questions asked.

1. The 14-day window

This covers every charge: your first payment, each renewal, and the extra you pay when you upgrade. Ask within 14 days of the date on the receipt and we'll refund the whole charge.

2. How to ask

Any of these works:

  • Reply to the receipt email from Paddle, or use the link in it to paddle.net.
  • Write to hello@1001toolbox.com from your account's email address and tell us which tool.

3. How refunds are paid

Paddle.com is the Merchant of Record for our orders and handles returns. Refunds go back to the card or account you paid with, including any tax you were charged. They usually arrive within 5 to 10 business days, depending on your bank.

4. Cancelling

You can cancel at any time in the tool's billing page. Your plan stays active until the end of the period you've paid for, then the account moves to the free plan. Your data stays.

After the 14-day window we don't refund the part of a period you didn't use, unless the law where you live requires it.

5. Exceptions

We may decline a refund if an account was closed for abuse under our terms, or if refunds are being claimed over and over on the same account.

6. The tools

  • Payloom refund policy
  • Keystone refund policy
  • Porchlight refund policy

Questions about this page? Write to hello@1001toolbox.com.

What’s still
on your task list?

Tell us about the everyday job that needs a better tool.

hello@1001toolbox.com
PayloomPayroll
  • Monthly payroll runs
  • Branded payslips
  • Bank export sheets
Explore Payloom
KeystoneProperty management
  • Tenant ledgers
  • Bills and numbered receipts
  • A portal for tenants
Explore Keystone
PorchlightLive chat
  • Live chat and a shared inbox
  • Guidebook-powered AI
  • Unlimited agents
Explore Porchlight
1001 ToolBox

Focused tools for the work that keeps a business moving.

Explore ToolBox
AboutGuidesJournalContact
The details
Privacy policyTerms of serviceRefund policy
© 2026 1001 ToolBox

Created with ❤️ by Ehtesham Ali

Find your next tool